Frequently asked questions
What hardware do I need?
An Android 8+ tablet, TV box or screen, internet and power. No dedicated player, no PC. Verified on an Android 15 tablet and a Xiaomi Android TV 14 box.
How do I connect a new screen?
Download the app from the install page, open it and type the 9-digit pairing code shown in the admin. The screen starts displaying at once.
Can I manage everything from my phone?
Yes. The admin is built phone-first: uploading photos, arranging a playlist, changing a door sign, calling the next customer.
What happens when the internet drops?
A signage screen that already loaded its content keeps playing from its cache and catches up when the link returns. The admin shows "last seen" and our team is alerted about a screen that went offline.
How many users can I add?
Unlimited. Each user has a role: owner, editor or viewer — and in clinics also clinic manager and doctor.
Can I combine solutions in one account?
Yes. One account, one login, each solution as its own tab. Add units when you need them.
How does billing work?
By the number of installed units, per month, before VAT. Term, commitment and payment method are set in the agreement.
Is my content backed up?
Yes, a full backup every night. The content is yours.
Which languages?
Hebrew and English with full RTL/LTR. The preference is saved per user.